TERMS OF SERVICE
Perfect Property Solutions
Last Updated: November 6, 2025
1. ACCEPTANCE OF TERMS
By engaging Perfect Property Solutions ("Company," "we," "us," or "our") for services, you ("Client," "you," or "your") agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Perfect Property Solutions is a professional apartment cleanout and property management service provider operating in the Atlanta, Georgia area. We specialize in move-out trash removal, eviction cleanouts, bulk item removal, and related property services.
2. SERVICES PROVIDED
Perfect Property Solutions offers the following services:
2.1 Core Services
Move-Out Trash Removal - Removal of furniture, boxes, and miscellaneous items left behind by tenants
Eviction Cleanouts - Complete apartment clean-outs including curbside piles
Garage & Storage Cleanup - Clearing storage areas, garages, and common spaces
Bulk Item Removal - Appliances, furniture, yard waste, and large items
Mattress Removal - Eco-friendly disposal of mattresses and box springs
Appliance Removal - Removal of refrigerators, washers, dryers, stoves, dishwashers
Bed Bug Furniture Removal - Safe removal and disposal of infested furniture
Fire Damage Demolition - Removal of fire-damaged structures and materials
Residential Demolition - Demolition services for homes, garages, sheds, and interior spaces
Roll-Off Container Rentals - Container rentals for various project sizes
2.2 Service Limitations
Services are subject to availability and scheduling. We reserve the right to refuse service if items are hazardous, illegal, or beyond our operational capabilities.
3. PRICING AND PAYMENT
3.1 Pricing Structure
Pricing is based on flat-rate pricing by unit size or volume of items
Our standard capacity is 432 cubic feet per load
Appliance removal is included FREE with cleanout services
All disposal fees are included in quoted prices
We offer pricing approximately 30% less than national chains
3.2 Quotes and Estimates
Free estimates are provided via phone at 404-587-2871 or by text/photo submission
Quotes are valid for 30 days from date of issue
Final pricing may vary if actual volume or scope differs significantly from estimate
Same-day service is available and may carry additional fees
3.3 Payment Terms
Payment is due upon completion of service unless otherwise agreed in writing
Accepted payment methods include cash, check, credit card, and electronic payment
For recurring service contracts, payment terms will be specified in separate agreement
Late payments may incur a fee of 1.5% per month (18% annually) or the maximum allowed by law
3.4 No Hidden Fees
We commit to transparent pricing with no hidden fees. All costs including labor, disposal, and travel are included in quoted price unless explicitly stated otherwise.
4. SCHEDULING AND CANCELLATION
4.1 Scheduling
Services are scheduled based on availability
Same-day service may be available for urgent requests
We will confirm all appointments within 24 hours of request
Weather conditions or unforeseen circumstances may require rescheduling
4.2 Cancellation Policy
Clients may cancel or reschedule appointments with at least 24 hours notice at no charge
Cancellations with less than 24 hours notice may incur a cancellation fee of up to 50% of quoted price
No-shows will be charged the full quoted amount
Company reserves the right to cancel appointments due to weather, equipment failure, or other unforeseen circumstances without penalty
5. CLIENT RESPONSIBILITIES
5.1 Property Access
Client must provide clear access to all areas requiring service
Client is responsible for ensuring our crew can safely access the property
Any locked gates, doors, or storage areas must be unlocked or keys provided
Client must notify us of any access restrictions prior to scheduled service
5.2 Item Preparation
Items should be ready for removal at the scheduled time
Hazardous materials must be disclosed in advance
Client must identify any items NOT to be removed
For eviction cleanouts, Client must provide legal documentation authorizing removal
5.3 Property Condition
Client must disclose known hazards including asbestos, mold, bed bugs, or structural damage
Client is responsible for securing pets during service
Client must ensure no personal belongings of value are included in removal items
6. INSURANCE AND LIABILITY
6.1 Company Insurance
Perfect Property Solutions is licensed and insured. We maintain:
General liability insurance
Workers' compensation insurance for all employees
Commercial vehicle insurance
6.2 Liability Limitations
Company is liable for damage directly caused by negligence during service
Company is NOT liable for pre-existing damage to property
Company is NOT liable for items removed per Client instructions
Client must inspect and approve all work before crew departs
Claims must be made within 48 hours of service completion
Maximum liability is limited to the amount paid for services rendered
6.3 Client Liability
Client is responsible for ensuring legal right to remove all items
Client assumes all liability for wrongful removal of others' property
Client will indemnify Company against claims arising from Client's misrepresentation
7. HAZARDOUS MATERIALS
7.1 Prohibited Items
We do NOT remove:
Asbestos (unless specifically contracted with proper licensing)
Toxic chemicals or industrial waste
Medical waste or biohazards (except as specifically agreed)
Explosives, ammunition, or weapons
Radioactive materials
Wet paint or open chemical containers
7.2 Disclosure Requirement
Client MUST disclose presence of hazardous materials prior to service. Failure to disclose may result in:
Immediate service stoppage
Additional fees for safe disposal
Termination of contract
Client liability for any resulting damages or fines
8. PERMITS AND COMPLIANCE
8.1 Permits
For demolition services, Client is responsible for obtaining necessary permits unless otherwise agreed
Company will assist with permit applications when contracted to do so
Services requiring permits will not commence until permits are secured
8.2 Legal Compliance
All services are performed in compliance with local, state, and federal regulations
Disposal is conducted at licensed facilities
Recycling is prioritized when feasible and economical
Company maintains all required business licenses
9. ENVIRONMENTAL RESPONSIBILITY
9.1 Disposal Practices
Items are disposed of responsibly at licensed facilities
We prioritize recycling and donation when possible
Mattresses are disposed of at licensed recycling facilities
Appliances are processed according to environmental regulations
9.2 No Guarantees
While we make best efforts toward environmental responsibility, we do not guarantee specific disposal methods unless explicitly contracted.
10. WARRANTY AND DISCLAIMERS
10.1 Service Warranty
We warrant that:
Services will be performed in a professional and workmanlike manner
Our crew will treat your property with respect
All debris specified in contract will be removed
Property will be swept clean after removal
10.2 Disclaimers
SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. COMPANY DOES NOT WARRANT THAT SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.
11. FORCE MAJEURE
Company shall not be liable for delays or failure to perform due to circumstances beyond our reasonable control, including but not limited to:
Acts of God (weather, natural disasters)
Government actions or regulations
Labor disputes
Equipment failure
Pandemics or health emergencies
Civil unrest
12. DISPUTE RESOLUTION
12.1 Informal Resolution
Parties agree to first attempt informal resolution of any disputes through direct negotiation.
12.2 Mediation
If informal resolution fails, parties agree to mediation before pursuing legal action.
12.3 Governing Law
These Terms shall be governed by the laws of the State of Georgia, USA.
12.4 Venue
Any legal action arising from these Terms shall be brought in courts located in Fulton County, Georgia.
13. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY CLIENT FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM. IN NO EVENT SHALL COMPANY BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
14. INDEMNIFICATION
Client agrees to indemnify and hold harmless Perfect Property Solutions, its owners, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from:
Client's breach of these Terms
Client's misrepresentation of facts
Wrongful removal of property
Undisclosed hazards or conditions
15. PRIVACY
15.1 Information Collection
We collect only information necessary to provide services, including:
Contact information
Property addresses
Payment information
Service details
15.2 Information Use
Information is used solely for:
Providing requested services
Processing payments
Communicating about services
Improving our operations
15.3 Information Protection
We maintain reasonable security measures to protect your information. We do not sell or share information with third parties except as necessary to provide services (e.g., payment processors, disposal facilities).
16. COMMUNICATIONS
16.1 Service Communications
By engaging our services, you consent to receive:
Service confirmations and updates
Payment receipts
Follow-up communications regarding service
16.2 Marketing Communications
We may contact you with promotional offers. You may opt out at any time by:
Replying "STOP" to text messages
Clicking "unsubscribe" in emails
Calling 404-587-2871 to request removal
17. INDEPENDENT CONTRACTOR
Perfect Property Solutions operates as an independent contractor. Nothing in these Terms creates an employment, partnership, or joint venture relationship.
18. SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
19. ENTIRE AGREEMENT
These Terms constitute the entire agreement between Client and Company regarding services. Any modifications must be made in writing and signed by both parties.
20. AMENDMENTS
Company reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting updated Terms on our website or providing written notice. Continued use of services after changes constitutes acceptance of modified Terms.
21. CONTACT INFORMATION
Perfect Property Solutions
Phone: 404-587-2871
For questions regarding these Terms of Service, please contact us at the number above.
ACKNOWLEDGMENT
By engaging Perfect Property Solutions for services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Perfect Property Solutions
Professional apartment cleanout services at local prices
Licensed | Insured | Local Owner-Operated
END OF TERMS OF SERVICE
PRIVACY POLICY
Perfect Property Solutions
Last Updated: November 7, 2025
1. INTRODUCTION
Perfect Property Solutions ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our services or providing us with your information, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
Contact Information: Perfect Property Solutions Phone: 404-587-2871
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide to Us
We collect information that you voluntarily provide to us when you:
Request a quote or estimate
Schedule a service
Contact us via phone, email, text, or website chat
Sign up for our mailing list or promotional communications
Fill out forms on our website
Provide feedback or reviews
This information may include:
Full name
Phone number
Email address
Property address (service location)
Company name (for property managers/landlords)
Property management company information
Payment information (credit card, billing address)
Service details and preferences
Communication preferences
2.2 Information Automatically Collected
When you visit our website, we may automatically collect certain information, including:
IP address
Browser type and version
Operating system
Referring website
Pages viewed and time spent on pages
Date and time of visit
Device information
Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information about you from third parties, such as:
Property management companies or landlords who hire us
Payment processors
Marketing and analytics providers
Public databases
Social media platforms (if you interact with us there)
2.4 Sensitive Information
We do not knowingly collect sensitive personal information such as:
Social Security numbers
Financial account numbers (except as necessary for payment processing)
Medical or health information
Racial or ethnic origin
Political opinions
Religious or philosophical beliefs
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
3.1 Providing Services
Process and fulfill service requests
Schedule appointments and dispatch crews
Provide quotes and estimates
Complete transactions and send invoices
Communicate about services, appointments, and changes
Follow up after service completion
3.2 Business Operations
Manage customer relationships
Process payments and maintain financial records
Maintain records for legal and accounting purposes
Train and supervise employees
Improve our services and operations
Respond to inquiries and customer support requests
3.3 Marketing and Communications
Send promotional materials and special offers
Provide updates about our services
Send newsletters and company updates
Conduct surveys and request feedback
Market our services to potential customers
3.4 Legal and Safety
Comply with legal obligations
Enforce our Terms of Service
Protect against fraud and unauthorized transactions
Protect the rights, property, and safety of our company, customers, and others
Respond to legal requests and prevent harm
3.5 Analytics and Improvement
Analyze website traffic and user behavior
Improve our website functionality and user experience
Develop new services and features
Understand customer preferences and trends
4. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We may share your information with third-party vendors and service providers who perform services on our behalf, including:
Payment processors (credit card processing)
Scheduling and booking systems
Email and SMS service providers
Website hosting and maintenance
Analytics providers
Marketing and advertising partners
Accounting and legal services
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Business Partners
Property management companies or landlords who contract our services
Disposal facilities and recycling centers (as necessary for service delivery)
Insurance companies (in case of claims)
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to:
Court orders or subpoenas
Legal processes
Government or regulatory requests
Enforcement of our Terms of Service
Protection of our rights, property, or safety
Investigation of fraud or security issues
4.4 Business Transfers
If Perfect Property Solutions is involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. You will be notified of any such change via email or prominent notice on our website.
4.5 With Your Consent
We may share your information for any other purpose with your explicit consent.
5. COOKIES AND TRACKING TECHNOLOGIES
5.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us recognize your browser and capture certain information.
5.2 Types of Cookies We Use
Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand how visitors use our website
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Track your activity for advertising purposes
5.3 Third-Party Cookies
We may use third-party services such as Google Analytics, Facebook Pixel, or other analytics and advertising platforms that use cookies to collect information about your browsing activity.
5.4 Managing Cookies
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods:
Customer information: Retained for the duration of our business relationship and up to 7 years after for legal, accounting, and tax purposes
Marketing communications: Until you unsubscribe or request removal
Website analytics: Typically retained for 26 months
Payment information: Retained as required by financial regulations
When your information is no longer needed, we will securely delete or anonymize it.
7. DATA SECURITY
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Security Measures Include:
Secure Socket Layer (SSL) encryption for data transmission
Secure servers and data storage
Limited employee access to personal information
Regular security assessments and updates
Secure payment processing through PCI-compliant providers
Important Notice: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
8. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information:
8.1 Access and Correction
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Update your contact information and preferences
8.2 Deletion
You may request that we delete your personal information, subject to certain legal exceptions (e.g., records required for legal or accounting purposes).
8.3 Opt-Out of Marketing
You have the right to opt out of receiving marketing communications from us at any time by:
Clicking "unsubscribe" in promotional emails
Replying "STOP" to text messages
Calling 404-587-2871 to request removal
Emailing us with your opt-out request
Note: Even if you opt out of marketing communications, we may still send you transactional messages related to services you've requested.
8.4 Do Not Track
Our website does not currently respond to "Do Not Track" signals from browsers.
8.5 California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to know what personal information we collect, use, disclose, and sell
Right to request deletion of your personal information
Right to opt out of the sale of your personal information (Note: We do not sell personal information)
Right to non-discrimination for exercising your privacy rights
To exercise these rights, contact us at 404-587-2871.
8.6 European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
To exercise these rights, contact us at 404-587-2871.
9. CHILDREN'S PRIVACY
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
If you believe we have collected information from a child under 18, please contact us immediately at 404-587-2871.
10. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to third-party websites or services.
We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.
11. COMMUNICATIONS FROM US
11.1 Service-Related Communications
We may send you service-related communications including:
Appointment confirmations and reminders
Service updates and changes
Invoices and payment receipts
Responses to your inquiries
Important notices about our services or policies
You cannot opt out of these transactional communications as they are necessary for providing our services.
11.2 Marketing Communications
We may send you marketing communications including:
Promotional offers and discounts
Company newsletters
Service announcements
Surveys and feedback requests
You may opt out of marketing communications at any time using the methods described in Section 8.3.
11.3 Communication Methods
We may communicate with you via:
Text message (SMS)
Phone calls
Postal mail
Website chat
12. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated Privacy Policy on our website with a new "Last Updated" date.
Notification of Changes:
Material changes will be prominently posted on our website
We may notify you via email or text message if we have your contact information
Continued use of our services after changes constitutes acceptance of the updated Privacy Policy
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. DATA TRANSFERS
Perfect Property Solutions is based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
By using our services, you consent to the transfer of your information to the United States and other countries where we operate, which may have different data protection laws than your country of residence.
14. YOUR CONSENT
By using our website, services, or providing us with your personal information, you consent to:
The collection, use, and disclosure of your information as described in this Privacy Policy
The transfer of your information to the United States and other locations where we operate
Communication from us via phone, email, text, or other methods you've provided
15. HOW TO EXERCISE YOUR RIGHTS
To exercise any of your privacy rights or if you have questions about this Privacy Policy, please contact us:
Perfect Property Solutions Phone: 404-587-2871
What to Include in Your Request:
Your full name
Contact information (phone and email)
Description of your request
Proof of identity (if requesting access to or deletion of personal information)
We will respond to your request within a reasonable timeframe, typically within 30 days.
16. COMPLAINTS
If you believe we have not complied with this Privacy Policy or applicable privacy laws, you have the right to file a complaint.
To File a Complaint:
Contact us directly at 404-587-2871 to resolve the issue
If unresolved, you may file a complaint with: Federal Trade Commission (FTC): www.ftc.gov Georgia Attorney General: www.law.ga.gov Your local data protection authority (if outside the United States)
17. ADDITIONAL INFORMATION
17.1 Payment Information
We use third-party payment processors to process credit card and other payment transactions. We do not store complete credit card information on our servers. Payment information is encrypted and processed according to Payment Card Industry Data Security Standards (PCI DSS).
17.2 Text Message Communications
If you provide your phone number and consent to receive text messages, we may send you appointment reminders, service updates, and promotional offers via SMS. Standard message and data rates may apply. You can opt out at any time by replying "STOP" to any text message.
17.3 Email Communications
If you provide your email address, we may send you service-related emails and, if you've opted in, marketing emails. You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the email.
17.4 Phone Calls
We may record phone calls for quality assurance, training, and dispute resolution purposes. If we record calls, we will notify you at the beginning of the call.
18. DEFINITIONS
Personal Information: Information that identifies, relates to, describes, or is capable of being associated with a particular individual.
Service Provider: A third-party vendor that performs services on our behalf and has access to personal information only to perform those services.
Processing: Any operation performed on personal information, including collection, storage, use, disclosure, and deletion.
You/Your: The individual or entity using our services or whose information we collect.
19. LEGAL BASIS FOR PROCESSING (GDPR)
If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the information concerned and the context in which we collect it:
Contract Performance: Processing is necessary to fulfill our contract with you
Legitimate Interests: Processing is in our legitimate business interests
Legal Obligation: Processing is required to comply with legal obligations
Consent: You have given us explicit consent to process your information
You have the right to withdraw consent at any time if we rely on consent as our legal basis for processing.
20. INTERNATIONAL DATA TRANSFERS (GDPR)
If you are in the EEA and we transfer your personal information outside the EEA, we will:
Ensure adequate safeguards are in place (e.g., Standard Contractual Clauses)
Obtain your explicit consent
Transfer only to countries deemed to provide adequate protection
ACKNOWLEDGMENT
By using Perfect Property Solutions' services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Perfect Property Solutions Professional apartment cleanout services at local prices Phone: 404-587-2871 Licensed | Insured | Local Owner-Operated
END OF PRIVACY POLICY